With this upgrade, you can now…
- Have total reputation ownership: Do more than just monitor your reputation on third-party sites. With our solution, you can listen in, gain insight, and respond to patient feedback across the web from one centralized dashboard.
- Receive an in-depth analysis specifically built for healthcare: We apply natural language processing + sentiment analysis to your patient reviews to pull out meaningful insights, themes, and trends from your patient feedback.
- Monitor reviews on even more directories like ZocDoc, Healthgrades, Facebook, Yelp and more.
As always, you can also continue to….
- Automate requesting reviews from patients via email and text message, but for even more directories than before!
- Collect and monitor reviews on Google. We will still continue to automatically direct patients with a gmail address to leave a Google review.
- Respond to reviews on Google and Facebook, as well as new directories like Healthgrades, Doctor.com, CareDash and Wellness.com.
And here’s the best part – this is just the beginning! Stay tuned for more updates like additional powerful directories and brand-new capabilities for displaying reviews on your website.
FREQUENTLY ASKED QUESTIONS